Eine Fahne, eine große Anerkennung! JWELL-Ingenieure werden von Kunden für ihre "hervorragende Technologie" und ihren "ausgezeichneten Service" gelobt!

Recently, Suzhou Jwell Machinery Manufacturing Co., Ltd. received a special “gift” from a Henan customer – a bright red banner with the words “Excellent Technology, Excellent Service”! This banner is the highest praise from the customer for the outstanding work of our engineers Wu Boxin and Yao Long who were stationed on site. This is not only a full affirmation of the two engineers’ personal professional qualities and professionalism, but also a high recognition of the customer’s overall technical strength and service quality of Suzhou Jwell!

1、Go to the scene to answer questions

In the PP aquaculture special conveyor belt extrusion production line project, engineers Wu Boxin and Yao Long took on the heavy responsibility and went to the customer site. With their solid professional knowledge, skilled skills and rich experience, they answered questions from customers during equipment commissioning/operation.

They always put customer needs first, communicate with customers patiently and meticulously, work conscientiously and responsibly, often work overtime to ensure progress, provide equipment operation and maintenance training, respond quickly, and promptly resolve various questions and needs raised by customers, demonstrating a high degree of professionalism and responsibility.

2、Serve with heart and win praise

After the equipment was running smoothly, the customer presented a silk banner to the two engineers and spoke highly of their work. The customer said: “Jinwei’s engineers have excellent skills and provide good services, which makes us very satisfied and relieved!”

Engineer Yao Long said: “We are very happy to be recognized by customers, which motivates us to do a better job. This banner is an encouragement to our entire team. Technology and service are the foundation of us at Jwell.”

3、Improve yourself and give back to customers

The praise from customers belongs not only to the two excellent engineers, but also to the strong technical support team, service guarantee team and the entire Suzhou Jinwei Company behind them. They are the practitioners and spokespersons of Jinwei’s core values ​​of “customer-centric” and “pursuing excellent quality and service”.

Suzhou Jinwei always puts customer satisfaction first and is committed to providing customers with mechanical equipment and overall solutions with leading technology, stable performance and reliable service. This banner is the best feedback for our adherence to this concept.

This honor is motivation and responsibility. All employees of Suzhou Jinwei will continue to uphold the spirit of “superb technology and excellent service”, continuously improve their own capabilities, and give back the trust and support of our customers with better products and services!